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This is a story of service after the sale. I realized one of our panels had gone offline. I called and left a voicemail (and email) after normal working hours. By 9:30 am the next morning, I received a call letting me know a work order was opened. By 1:00 pm that afternoon, technicians had arrived; and by 1:30 pm, that panel was back online after repair under warranty. About 18 hours from discovery to repair. Very satisfied. Thank you.

Power Production installed my solar panels back in 2014. Dealing with the installation crew was an elite experience. I felt confident on choosing this company and now after 3 years and two hurricanes I am relieved I choose d them. The 8.25 kw system I have has earned me a credit with clay electric and the utility company ends up sending me a check every December. Edit This is just a continuation of my review. I figured I should include the after install customer service since that is equally important on a large investment. I developed a leak both inside of my master bedroom and on a fascia thats above my sunroom. I called PPM and builder since it was a new construction to inspect the leak. Leak turned out to be from screws holding down the panels. Kelley from PPM came and inspected the roof and then came and sealed the roof. Now just waiting on them scheduling a roofer to come repair the damage from the leak. So far I see commitment from this company to their customers as well. Update: PPM took responsibility and repaired the roof. Outstanding customer service

Sales will overestimate solar production without taking proper variables into account. The panels are under warranty, but the power the system generates is not. They say the system will generate more than what it actually will and they are under no obligation to meet or exceed that goal with installation. Our system works but only generates 83% of what was advertised. Representative was unhelpful. Stated that the reason we weren't producing enough energy was because the sales guy did not take "shading" into account. We removed most of the "shading" after the proposal hoping for even better output, but we still produced much less than what was originally proposed. Response: The conversation about tree trimming was only that I planned on removing trees in MY yard that posed a danger as they had fallen on my roof in years prior. I was under the impression that removing them would also boost my production beyond the initial proposal. The PPM team recommended that I ask my neighbors to trim their trees which I said I would not do.

Local to Gainesville, communicative, very responsive in addressing concerns. They take customer satisfaction very seriously. I don't regret going with PPM at all.

Great company to work with, from initial planning through construction. Very responsive to our questions. Quick to send technicians out when needed.

I recommend PPM Solar to any individual that is looking to have a solar system installed.

PPM solar is the best. Thomas spent many hours on the phone to help me determine if solar works for me and made sure the numbers that I came up with were correct. Even when he knew the numbers didn't work for us because we use JEA electric ... he still worked with me. Unbelievable. That is professionalism at its best.

From my initial contact to completion, the process was smooth and enjoyable. Thomas displayed both friendliness and professionalism, providing just the right amount of information tailored to my existing knowledge of solar power and financing options. In contrast to five other companies I considered, Thomas never employed hard sales tactics. He collaborated seamlessly with my roofing company, Worthmann, to ensure that my roof met the requirements for installing 28 solar panels. Throughout the design and installation process, PPM kept me well-informed. The crew demonstrated professionalism, friendliness, efficiency, and responsibility. After 20 days of operation, the system has been producing 150-200% of the power I require. I anticipate that it will prove to be the perfect solution once summer arrives and my old AC starts running. I was also able to keep my tree, which another company insisted on removing (my solar panels still have around 70% sun exposure). Overall, my experience with this small local company has been excellent. I am grateful for the outstanding work done by Thomas, Rachel, Alex, David, Angel, Cameron, Dylan, and one or two other young men whose names I didn't catch.

Everything is working well. Installer listened to owner's extra requirements and complied to my satisfaction. I'm happy.